POLICIES AND PROCEDURES

CURRENCY

All prices listed on our website are in US dollars.

DEPOSITS AND PAYMENT

A 50% non-refundable deposit is due before work can commence. The balance of the 50% is to be paid at the end of the project, once project is approved and before the final package is delivered. A deposit invoice is emailed to you at the start of the project.

PAYMENT METHODS ACCEPTED

PayPal is simple, convenient way to make payments online and allows you to use your credit card or eChecks (if you have an account with them). You do not need a Paypal account to make payments with credit or debit cards.

CANCELLATIONS
You can make cancellations at any time. Please keep in mind that the deposit is non-refundable.

REVISIONS

Each project will specify the number of revisions included. Additional revisions can be made for an hourly rate and will be quoted based on the project.

ABANDONED PROJECTS

Each project has a timeline and an estimated start and completion date. Please respect our timeline and respond in a timely fashion with any revision requests once the project has commenced. A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30 day abandonment, a start up fee may apply.

PORTFOLIO AND WEBSITE CREDIT
We reserve the right to add completed projects to our portfolio. If there is a privacy issue involved, please inform us.

COPYRIGHT FOR ARTWORK

Graphic designs created at our studio are custom-created and exclusive to each business. Any concepts that are not chosen and paid for will be a violation of our graphic design rights if they are used elsewhere.

CONTRACT WITH VIRTUOSO DESIGN STUDIO

By entering into a project with Virtuoso Design Studio, you are consenting to be bound by the terms of these policies and procedures. Please note that our policies and procedures can be changed or updated at any time without prior notice to you.